Former GM Digital, ANZ
Pam Rebecca was appointed General Manager, ANZ Digital in October 2012, with responsibility for leading ANZ Australia’s Digital channels including anz.com, ANZ goMoney™ and ANZ Internet Banking. Pam is also the Digital Transformation lead for the Banking of Australia program with responsibility for driving ANZ’s Digital agenda – the cornerstone of ‘Banking on Australia’, a five-year, $1.5 billion investment program designed to reshape ANZ’s business to make it easier for Australians to bank with ANZ.
Pam has over 30 years experience in banking and finance across sales and channel management, operations management, credit risk, human resources (including strategy and employee relations) and finance. Prior to her appointment as GM ANZ Digital, Pam was General Manager ANZ Direct with responsibility for managing ANZ’s Contact Centres with approximately 1500 staff over 4 locations. Pam also had responsibility for leading ANZ’s global voice and contact centre strategy.
Pam holds a Bachelor of Business (Accounting) with Honours from Queensland University of Technology and an MBA from the University of Melbourne.
She is a self confessed geek with multiple devices (2 iPhones, 2 iPads, a Kindle, a fitbit and a laptop), and leads an active digital life. She very much enjoys being coached in emerging digital trends by her two teenage daughters and some of the younger members of ANZ’s Digital team.