Head of Enterprise Technology, Operations and Banking, Macquarie
I am an experienced IT professional with a career spanning more than 20 years working across a range of industries, including banking and financial services, retail, and news and media.
My passion lies in using technology to deliver quality, reliable service to clients and I’m focused on continuing to look for ways to drive improvements and efficiencies in the solutions we provide. I consider myself to be a motivated and dedicated member of the team, who works collaboratively with others across product, project and client service areas to provide strategic input on IT operations, helping to ensure we reach the best outcome for our clients and our business.
Being an effective leader is a key part of my role and an ongoing focus for me, therefore I dedicate significant time to mentoring and coaching those within my team and beyond. I manage a large team of people, both locally and remotely, which has assisted me to develop effective communications skills that can adapt to each situation, finding ways to encourage a diverse group of staff.
Ultimately, I believe in putting the client at the centre of what we do and that, to enable us to learn and grow, understanding how we achieve an outcome is as important as the outcome itself.